What this event isn't about is sitting around a large hall being lectured. The Summit is about joining your industry peers in an in depth and open ended discussion of the trends that most effect your business. From our first event when we examined conflicts of interest among auditors nine months before the Enron scandal, our record for spotting important trends is unbroken. Since 2001 the Summit was the first or one of the first conferences to address in depth software-as-a-service, consolidation, social networking, and the attraction of China for BPO. What will be the next year's biggest trends and what will you do about them? Come and find out!